For healthcare & wellness clinics
Outbook and outsmart the clinic down the street.
We answer every new patient inquiry in under 5 minutes, book the appointment, and bring past patients back, so your schedule stays full and your front desk can breathe.
Veteran-led · Built by a healthcare scheduling pro · Set up in about a week
OutBook Pro
Example clinic · Messages
Hi, are you taking new patients? Anything open this week?
OutBook · sent 0:42 after
Hi Jess, yes we are! We have Thursday at 2:00 or 4:30. Want me to grab one for you?
4:30 please!
You’re booked for Thursday at 4:30. We’ll text you a reminder the day before. See you then!
Every slow reply is a patient booking somewhere else.
New patients don’t wait. When they call, text or fill out a form, they’re usually reaching out to two or three clinics at once. The first one to answer usually gets the appointment.
Missed calls go to the next clinic.
Your team is with a patient, the phone rings, and that caller books elsewhere before anyone can call back.
Slow replies lose new patients.
A form submitted at 9 p.m. that gets answered the next afternoon is a patient you’ve likely already lost.
No-shows and lapsed patients cost you quietly.
Empty slots from forgotten appointments, and past patients who never got a reminder to come back.
MEET OUTBOOK PRO
Your always-on front desk.
OutBook Pro answers every inquiry in seconds, day or night, books it into your schedule, follows up with people who didn’t book, reminds patients before their visit, and brings past patients back on time. We build it, run it and keep improving it. Your team gets fewer phone-tag calls, and your schedule gets fuller.
Built for appointment-based clinics.
If your clinic runs on appointments, OutBook can help keep them full.
Everything that keeps your schedule full.
A quick look at OutBook Pro — watch on our YouTube channel.
Instant Lead Response
An AI front-desk assistant replies to texts, website forms, DMs and missed calls in seconds, 24/7, answers common questions and books the appointment.
Missed-Call Text-Back
Every missed call gets an instant text, so the caller books with you, not the next clinic on Google.
Booking and Reminders
Patients book straight into your schedule. Automatic text and email reminders cut no-shows and last-minute gaps.
Patient Reactivation
Friendly recall and "it’s been a while" messages bring past patients back for their next visit, check-up or follow-up.
Review Booster
Happy patients get a quick request to leave a Google review after their visit, so new patients find and trust you.
Monthly Results Report
One simple report every month: inquiries answered, appointments booked, no-shows prevented, patients brought back.
AI agents for new bookings and repeat business.
Turn new inquiries into appointments and give past patients and clients a reason to return. We set up your AI agents and CRM follow-up, then maintain and improve them for your clinic.
AI voice agent
Answer incoming calls, handle approved scheduling questions, and help callers book. Give new inquiries a next step when your front desk is busy.
AI conversation agent
Respond to new inquiries by text and chat, answer approved questions, and guide patients and clients toward an appointment—even after hours.
CRM follow-up & reactivation
Follow up with inquiries that haven’t booked, send appointment reminders, and reconnect with past patients and clients through consent-based outreach.
Your clinic. Our setup and ongoing care.
We configure the agents around your hours, services, booking process, and approved answers. We connect the CRM workflows, check conversations and follow-up, and keep everything up to date as your clinic changes. Your team handles the patient care—not bot maintenance.
Scheduling and follow-up only. No medical advice. Clinical or sensitive questions go to your team.
A full schedule in three steps.
- 1
Let’s talk
Share your contact details and a good time to call. We’ll talk about your clinic, your scheduling challenges, and whether OutBook is a fit.
- 2
We set it up
In about a week, we build OutBook Pro around your services, hours, policies and scheduling system. No new apps for your team to learn.
- 3
You stay booked
Inquiries get answered in minutes, patients show up and come back, and we manage and improve it every month.
NO OBLIGATION
Let’s talk about your clinic.
Tell us where to reach you and the best times to call. We’ll talk through what’s working, where scheduling gets difficult, and how OutBook could help.
- Your scheduling and follow-up challenges
- How OutBook could fit your clinic
- Your questions, answered without pressure
WHY OUTBOOK
Built by someone who has run patient scheduling at scale.
I’m Marc, a U.S. Army combat engineer and Afghanistan veteran. After the Army I worked in patient care as a CNA, EMT and firefighter, and for the last 6 years I’ve coordinated patient scheduling and referrals across departments for a major health system.
I’ve seen exactly where appointments fall through the cracks: unanswered calls, slow follow-up, missed reminders and no system to bring patients back. OutBook fixes that for independent clinics, using the same tools I’ve built with since 2022.
I’m local, I answer my phone, and I’ll treat your schedule like it’s my own.
— Marc, Founder of OutBook
What our customers are saying
I thought I was doing everything right with having my socials set up for my business, but I still wasn’t getting new clients or a full schedule. I didn’t know what I was missing until Marc’s team came in and set my business up with AI. Now I don’t worry about any of this stuff and just watch my calendar book up. Seriously a game changer.
I had a decent flow of patients coming in but still no real way to grow or make sure patients keep coming back for the rest of their treatment. The whole AI employee thing changed the way I operate my business. No more handling front desk stuff myself or paying anyone a hefty salary each month. The AI agent literally does everything for me to keep my schedule full and keep my clients coming back. I recommend this for any business owner who finds themselves struggling.
I have my own mobile massage business and operate it completely on my own. The AI agents and the funnels built by Marc and his team not only cut costs for me, but I’ve seen crazy growth without me having to lift a finger. Every business owner needs to get connected with this team because AI is here to handle the heavy lifting, and I’m all for it.
Questions clinic owners ask us
Ready to keep your schedule full?
Leave your details and a good time to call. Let’s see if OutBook is right for your clinic.
Outbook. Outsmart. Outgrow.